Shipping policy

Shipping Information

Juju Beauty Hair utilizes reliable carriers such as FEDEX UPS USPS. To return your items a return label will be provided via email, and you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Total Delivery Time equals processing time + shipping time. Processing Time after placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours. Shipping Time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any convenience caused. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for exchanged products to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item. All items purchase is typically shipped within 3-5 business days. You will receive a tracking number once your order has been processed and shipped.